The coronavirus crisis has created unprecedented levels of hybrid working. The shift from traditional employment to more flexible working arrangements is not without its challenges, as the costs of this forced social experiment becomes clear.
New research in neuroscience shows that when we interact with others face to face, we’re able to process social cues more efficiently than when we communicate through a computer screen or other digital medium.
When employees are physically located together, they’re better able to communicate, which leads to richer interactions.
“Work has become transactional. We join a Zoom or Teams call, get on with an agenda, and move on to the next item – with very little break in the day.
We’re not having impromptu social interactions, which is eroding the social connection we get in the physical workplace.
If we’re going to be working remotely, we need to be intentional about creating space for the human, as well as the business.”Rob Stephenson, InsideOut Leaderboard
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